Ms. Olena Khlon
General Director
Olena Khlon has more than 12 years of experience in consumer finance, corporate finance, retail banking and 9 years in B2B, B2C business development, marketing, digital transformation, training, development, product development and customer care. With extensive experience and knowledge and professional management and operation capabilities, Ms. Olena Khlon is highly appreciated as a senior member of Board of Management of SHBFinance.
She held the position of Permanent Deputy General Director of SHBFinance from August 2022 to early January 2024, and was appointed as General Director of SHBFinance from January 8, 2024.
Mr. Zhaidarzhan Zatayev
Deputy General Director
Mr Zhaidarzhan Zatayev graduated with a Bachelor's degree in International Finance and Foreign Exchange from the Kazakh State Academy of Management, Kazakhstan.
He has over 20 years of management experience in the fields of finance and banking in both Kazakhstan and Vietnam, including several years as a Senior Manager in Risk Management and Strategy.
Mr Zhaidarzhan officially assumed the position of Vice General Director at SHBFinance in July 2023.
Mr. Roberts Anthony John
Chief Financial Officer
Mr. Roberts Anthony John graduated in Finance - University of Technology Sydney. With more than 30 years of experience as a consultant, expert, senior manager in the fields of finance, risk management, management information systems and banking operations.
He is currently Chief Financial Officer at SHBFinance
Mr. Aibek Aptiyaliyev
Head of Customer Value Management Division
Mr. Aibek Aptiyaliyev has nearly 10 years of experience in the consumer finance industry. He has held managerial roles at major financial institutions, with strengths in product development, data analysis, and customer lifecycle management.
He has made significant contributions to revenue growth and product portfolio optimization at his previous organizations.
Mr. Vũ Biện Thái Trung
Head of Traditional Sales Division
With over 16 years of experience in consumer finance, Mr. Vu Bien Thai Trung is a seasoned and capable leader in building and managing large-scale business operations. He has held various senior management positions at leading financial companies.
As of May 2025, he officially serves as the Head of Traditional Sales Division at SHBFinance.
Mr. Nguyễn Trung Hiếu
Chief Information Officer
Mr. Nguyen Trung Hieu graduated with a Bachelor's degree in Computer Science from Hanoi University of Science and Technology and a Master's degree at AIT Institute of Technology - Thailand.
He has more than 15 years of experience working in the technology field at financial institutions.
Mr. Nguyen Trung Hieu held the position of Deputy Director of Technology Division from January 2017 to July 2020 and Chief Information Officer from June 2021 at SHBFinance.
